WTware support the most common USB-tokens and smart card readers: etoken, ASC and dozens of others. Full list of supported devices and the way of their redirection you can find in this manual.

Redirection of new, not supported in WTware, device

RDP redirection of every USB-token and smart card reader we have to create manually. In the simplest case it's enough to specify in WTware replies of this USB-token or reader windows-driver information about it's name and vendor's name. In more complicated cases we have to simulate incorrect actions of USB-token or reader windows-driver. If you really need WTware to support your USB-token or smart card reader, please, be ready to download and install dozens of new distributives and send us logs, this process can take even month. Are you sure you need it?

If yes, let's start:

1. Connect USB-token or reader to Windows computer. Start mstsc.exe, connect to terminal server.
2. Make sure that USB-token or reader works in mstsc using smart card redirection (Options > Local devices Resources, "Smart cards" checkbox). If program, that you need to work with your USB-token or reader, doesn't see it in mstsc, you should contact this program authors. If something doesn't work in mstsc, it also won't work in WTware.
3. In mstsc.exe terminal session connect to terminal USB-token or reader with inserted card, start this application.
   Everything it prints send us by e-mail.
4. Then connect your USB-token or reader to terminal, boot WTware, save log (using graphic configurator on windows-computer with WTware installed or using web-interface — write terminal IP-address in internet explorer on any windows-computer). Attach this log to e-mail.

All further instructions we'll send you by e-mail. And be patient, it will take some time.